Retail & Wholesale Websites Main Features

Retail & Wholesale

Here are the essential features for a Retail & Wholesale website, suitable for B2C (retail) and B2B (wholesale) customers:

1. Homepage (Strong First Impression)

Featured products & categories

Highlight wholesale benefits or B2B pricing

Promotional banners / ongoing offers

Search bar with filters

2. Product Catalog

Product listings with:

Images, pricing, availability

Bulk pricing tiers (for wholesale)

SKU/Item code

Filters (category, brand, price, stock status)

3. Product Detail Page

High-quality images & zoom feature

Product specifications

Minimum order quantity (for wholesale)

Add to cart / bulk order / request a quote

Related products

4. Retail vs Wholesale Mode

Retail: Buy one or few, standard pricing

Wholesale: Bulk order option, discounted tier pricing

User login decides visibility (public for retail, restricted for wholesale)

5. User Accounts (Retail & Wholesale)

Separate dashboards for:

Retail customers (order tracking, address book)

Wholesale buyers (bulk order history, download invoices)

Account approval process for B2B buyers (optional)

6. Shopping Cart & Checkout

Cart with quantity edit, price update

Coupon codes / promo offers

GST/Tax calculation

Multi-step secure checkout

Option to save cart for repeat orders (useful for wholesale)

7. Payment Gateway Integration

Credit/Debit Card, UPI, Netbanking

Cash on Delivery (optional for retail)

NEFT/RTGS for large wholesale orders

EMI options (optional)

8. Shipping & Delivery Management

Shipping charges based on region, weight, or volume

Bulk shipping methods for wholesale

Track shipment integration (BlueDart, Delhivery, etc.)

Pickup option or logistics partner

9. Invoice Generation & Tax Support

Auto-generated invoices with tax breakdown

GST/compliance details

Downloadable PDF invoices for wholesale buyers

10. Admin Dashboard

Manage products, orders, inventory

Set wholesale/retail pricing tiers

Handle bulk inquiries

Sales reports & analytics

11. Bulk Order / Inquiry Forms

Quick bulk order form (CSV upload or form)

“Request a Quote” option for custom bulk pricing

12. Contact, Support & Live Chat

Phone/email/WhatsApp for sales or support

Live chat for instant help

FAQ section

13. Mobile-Friendly & Responsive

Optimized for mobile ordering

Simple navigation for both B2C & B2B

14. Promotion Tools

Banners, discounts, coupon codes

Product reviews & ratings

Featured or trending products

14. Promotion Tools

Banners, discounts, coupon codes

Product reviews & ratings

Featured or trending products

15. Email & SMS Notifications

Order confirmation, shipping updates

Payment receipt, delivery tracking

Offers or abandoned cart reminders

16. CRM & ERP Integration (Optional)

For inventory sync, customer follow-up

Quotation-to-order conversion

B2B order workflows